★ CELEBRATING 34 YEARS | SOLUTION CENTERS IN 20+ COUNTRIES
Choose the perfect plan to grow your business presence in the capital region
Compare all 30+ features across our plans to find the perfect fit for your business growth needs
Plan Overview
Built to Grow With You, From Launch to Scale
EGP Directory Services plans are designed to meet businesses exactly where they are and evolve as they grow. Start free, build visibility, automate engagement, and unlock full AI-powered growth as your needs scale.
What it unlocks
- Core business profile and directory listing
- Essential branding and contact information
- Entry-level visibility in the local directory
- Manual engagement and basic support
Everything in Launch, plus
- Expanded branding across social and directory surfaces
- Business hours and gallery enhancements
- Improved discoverability and presentation
- Early-stage engagement readiness
Everything in Plus, plus
- Engagement-ready Smart Website features
- Google Reviews and Maps integration
- Rich content support including blogs, events, and jobs
- Video embeds and interactive content
Everything in Preferred, plus
- ADA Compliance Agent
- Local citations and SEO baseline
- Featured placement and priority visibility
- Stronger lead capture and conversion positioning
Everything in Premium, plus
- Full CRM suite
- Website chat agent
- Text-to-pay operations
- Unified customer conversations and pipeline visibility
Everything in Platinum, plus
- AI employee integration
- 24/7 automated review management
- White-glove Google Maps optimization
- Advanced AI-driven engagement and follow-up
- High-touch support and concierge services
Compare all 30+ features
See exactly what's included in each plan across all EGP Customer Journey Lifecycle stages
Members Benefits at-a-Glance
Key platform benefits across all plans - from foundational presence to full AI-powered growth.
| Key Benefits |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Website | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Invoicing & Estimates | ✗ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Smart Website | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Universal Inbox | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Missed-Call-to-Text | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Appointment Scheduling | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Competitor Benchmarking | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Predictive Insights & Alerts | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| AI Review Responses (24/7) | ✗ |
✗ |
✗ |
✗ |
✓ |
✓ |
| AI Agents (24/7) | ✗ |
✗ |
✗ |
✗ |
✗ |
✓ |
See the evolution of key benefits across plans - from basic website to full AI-powered automation.
Core Business Info
Essential business information and basic features available across all plans.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Address | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Phone | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Smart Website | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
|
| Basic Branding Suite | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Business Hours Configuration | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Image Gallery | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
Launch and Plus are non-engagement tiers with basic website listings. Preferred unlocks Smart Website capabilities.
Stand Out. Get Picked
Make your brand impossible to ignore by capturing attention in a crowded marketplace, ensuring that customers choose you over the competition.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Reputation Management | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Automated Review Generation (Google, Facebook, Yelp)AI | ||||||
| Competitor BenchmarkingAI | ||||||
| Brand Style & Asset Governance | ||||||
| Reviews & Feedback ManagementAI | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| AI Review ResponsesAI | ||||||
| AI Analysis of Customer FeedbackAI | ||||||
| Social Media Management | ✗ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Scheduled & Automated Social Media Posting | ||||||
| Content Performance Tracking | ||||||
| SEO & SEM AutomationAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Automated Keyword Research & OptimizationAI | ||||||
| Search Ranking & Performance Tracking |
Premium introduces competition intelligence. Platinum introduces AI assistance with review responses. Signature unlocks full AI workforce.
Catch Every Lead, Every Time
Maximize every opportunity by using AI-powered tools that capture, track, and respond to leads instantly.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Universal InboxAI | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| All Customer Messages in One Inbox | ||||||
| Multi-Channel Message Sync (SMS, Email, Social) | ||||||
| Lead Forms & Surveys | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Create Custom Forms & Surveys | ||||||
| Easy-to-Use Data Collection Tools | ||||||
| Missed Call ManagementAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Missed-Call-to-Text AutomationAI | ||||||
| Instant Automated Missed Call RepliesAI | ||||||
| Invoicing & Estimates | ✗ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Appointment Scheduling | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Predictive Insights & Alerts | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| AI Review Responses (24/7) | ✗ |
✗ |
✗ |
✗ |
✓ |
✓ |
| AI Agents (24/7) | ✗ |
✗ |
✗ |
✗ |
✗ |
✓ |
Preferred is the EGP engagement inflection point - first access to Universal Inbox, Invoicing, Appointment Scheduling, and Missed-Call-to-Text automation.
Close More Deals, Faster
Streamline your sales process with intelligent automation that accelerates deal closure.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Pipeline Management & TrackingAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Smart CRMAI | ||||||
| Drag-and-Drop Pipeline View | ||||||
| One-Click Conversion Actions | ||||||
| Email & SMS Campaign AutomationAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Customizable Email & SMS Templates | ||||||
| Automated Campaign Scheduling | ||||||
| Appointment Scheduling AssistantAI | ✗ |
✗ |
✗ |
✗ |
✓ |
✓ |
| Automated Booking & Calendar Sync | ||||||
| Post-Appointment Review LoopAI |
Platinum introduces AI assistance with full EGP AI services unleashed. Signature unlocks full AI workforce with AI Agents enabled.
Turn Customers into Regulars
Build lasting relationships with customers through engagement tools and loyalty programs that turn first-time buyers into lifelong advocates.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Turn Customers into Regulars | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| AI Powered Live Chat, Messaging and Voice Customer EngagementAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Membership & Loyalty Program Management | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Feedback Collection & Customer Polls | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
Premium introduces customer retention tools including AI-powered engagement, loyalty programs, and feedback collection to turn customers into regulars.
Stay Ahead. Insights to Outsmart Rivals.
Leverage advanced analytics and AI-driven insights to make data-informed decisions and stay ahead of competitors.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Stay Ahead. Insights to Outsmart Rivals. | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| AI-Driven Customer Insights & Lead ScoringAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Advanced Reporting & Analytics Dashboard | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Workflow Automation & OptimizationAI | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
Premium unlocks advanced analytics and AI-driven insights to help you make smarter business decisions and stay ahead of competition.
Level Up. Operations Automation
Automate complex business processes and integrate systems to streamline operations and increase efficiency.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Level Up. Operations Automation | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| EGP Integration & API Management | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Automation Triggers & Custom Actions | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| CRM Data Integration & Segmentation | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Operational & Technology Mapping | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
Premium enables advanced operations automation with system integrations, custom automation triggers, and comprehensive technology mapping.
Unlock Growth. Scale for Success
Enterprise-level tools and strategic support to help your business scale sustainably and securely.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Unlock Growth. Scale for Success | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Payments & Invoicing Solutions | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Security & Compliance Management | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Advanced Local SEO and SEM Solutions | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Strategic Advisory & Compliance Wellness | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
Premium provides enterprise-scale growth tools including advanced payments, security compliance, strategic advisory, and sophisticated SEO/SEM solutions for scaling businesses.
Support & Services
Comprehensive support and services to ensure your success.
| Features |
Launch
Free
Free
|
Plus
$27/mo
|
Preferred
$87/mo
Recommended
|
Premium
$197/mo
|
Platinum
$497/mo
|
Signature
$997/mo
Scale
|
|---|---|---|---|---|---|---|
| Email Support | ✓ |
✓ |
✓ |
✓ |
✓ |
✓ |
| Priority Support | ✗ |
✗ |
✓ |
✓ |
✓ |
✓ |
| Phone Support | ✗ |
✗ |
✗ |
✓ |
✓ |
✓ |
| Dedicated Customer Success Manager | ✗ |
✗ |
✗ |
✗ |
✓ |
✓ |
| VIP Concierge Support | ✗ |
✗ |
✗ |
✗ |
✗ |
✓ |
| Custom Onboarding & Training | ✗ |
✗ |
✗ |
✗ |
✗ |
✓ |
All prior capabilities inherited in higher plans. Signature includes high-touch support and concierge services.
We're with you every step of the way
Personal Implementation Manager
Don't know where to start? An implementation manager will help set up your account faster according to your specific goals and obstacles.
Award-winning Support
Award-winning
Support
Questions, suggestions, troubleshooting — our customer care team is always here to help you get the answers faster.
Extensive Help Center
Extensive Help
Center
Step-by-step tool guides, expert insights, beginner-friendly glossary and a big template library are here to help you get started easier.
A Reliable Partner for Leading Global Brands......
Whether working with startups or established industry leaders, we develop customized strategies and plans designed to enhance visibility, build credibility, and establish market leadership, fostering sustained growth and success.
Frequently asked questions
What features are NOT available in the Plus plan?
The Plus plan is designed for enhanced local visibility but does not include engagement automation tools. Specifically, Plus users cannot access: Universal Inbox, Appointment Scheduling, Smart Website features, Missed-Call-to-Text automation, or any AI-powered capabilities. Plus maintains basic business presence with enhanced branding and social media management.
What engagement features unlock at the Preferred plan level?
Preferred is the EGP engagement inflection point where automation begins. Preferred users gain access to: Smart Website features, Universal Inbox (all customer messages in one place), Missed-Call-to-Text automation, and Appointment Scheduling. This is where EGP begins actively working for your business with basic automation tools.
What competitive intelligence comes with Premium, and what's still restricted?
Premium introduces competition intelligence but maintains AI restrictions. Premium users get: Competitor Benchmarking, Search Ranking & Performance Tracking, and Crisis Early-Warning System. However, Premium does not include any AI responses, AI analysis, or AI-powered automation - those capabilities unlock at higher tiers.
What AI capabilities unlock at the Platinum level?
Platinum introduces full AI assistance across the platform. Platinum users get: AI Review Responses (automated, intelligent replies to customer reviews), AI Analysis of Customer Feedback, Predictive Insights, and Advanced automation features. This is where EGP's AI services are fully unleashed to handle reputation management and customer engagement.
What makes Signature different from Platinum in terms of AI capabilities?
Signature unlocks the complete AI workforce experience. While Platinum provides AI assistance, Signature delivers: AI Agents across all engagement surfaces, 24/7 automated review management, White-glove Google Maps optimization, and Advanced AI-driven engagement and follow-up. Signature essentially provides a full AI workforce that operates alongside your human team, with high-touch support and concierge services.
Need help picking
the best plan?
Book a free personal demo with our customer success professional
Member of EnRoute Worldwide
Member of EnRoute Worldwide
ABOUT US
EnRoute Directory Services is the global visibility and discovery network of the EnRoute ecosystem—connecting businesses to customers, partners, and opportunities across regions, industries, and markets worldwide. Our directory services are powered by the EnRoute Growth Platform (EGP), unifying technology, automation, and intelligence into a single, scalable foundation for growth.
The EnRoute Growth Platform (EGP) delivers enterprise-grade automation, AI tools, and customer engagement systems purpose-built for small and mid-sized businesses. Our all-in-one platform replaces disconnected apps with a unified ecosystem that manages CRM, marketing automation, AI employees, voice agents, SMS bots, web bots, appointment scheduling, online payments, review generation, Maps ranking, and more—so businesses run efficiently, respond instantly, and grow consistently.
From missed calls and web chats to texts, forms, social messages, and payments, EGP ensures every customer interaction is handled automatically and intelligently. Our automation engine captures leads, books appointments, nurtures prospects, follows up 24/7, and eliminates hidden revenue losses caused by slow response times and manual workflows.
Through EnRoute Directory Services, businesses gain trusted visibility across global and local directories tailored by industry, service type, and market—while seamlessly activating the full power of EGP behind the scenes. This integrated approach ensures that being discovered leads to real engagement, measurable growth, and lasting customer relationships.
We proudly support a wide range of industries, including home and local services, medical and dental practices, aesthetics and wellness, medspa, coaching, real estate, recruiting, professional services, financial planning, restaurants, gyms and fitness studios, events, solar, weight loss, mold remediation, roofing, plumbing, electrical, landscaping, HVAC, and more. Whether growing locally or scaling across multiple locations, EnRoute gives businesses the same technology advantage used by large enterprises—without the complexity, cost, or overhead.
EnRoute Growth Platform and EnRoute Directory Services are part of EnRoute Worldwide, committed to delivering modern, secure, and intelligent technology that helps businesses operate smarter, serve customers better, and grow faster.
ALL-IN-ONE PLATFORM
SOLUTIONS THAT SCALE
MAILING ADDRESS
1640 Boro Place
4th Floor
McLean, Virginia 22102
United States of America
Call Us: + 1 (866) 891-2779
Text Us: +1 571-500-2779
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Our Concierge Team is here for you 24/7/366.
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